Support Policy

Customer Care / Support Policy

At OZKAYA STORE LLC, customer satisfaction is our top priority. We are committed to providing prompt, reliable, and friendly support to ensure every shopping experience is smooth and enjoyable.

Our Customer Care Includes:

• Responsive Support: Reach us anytime via email or phone, and we will respond promptly.

• Order Assistance: We help with order tracking, product questions, and any issues during checkout.

• Returns & Exchanges Guidance: Clear instructions and support for refunds, returns, or exchanges.

• Product Information: Detailed guidance on product care, usage, and suitability.

• Customer Feedback: We welcome suggestions and reviews to improve our service continuously.

📧 support@ozkayastorellc.com
📞 +1 601 891-0870

Our Commitment:
We strive to provide professional, friendly, and efficient service, ensuring that every customer feels valued and supported.